Privacy Policy

Last Updated: March 10, 2026

At HiCheapAir, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website and services.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, passport details (for international bookings)
• Payment Information: Credit/debit card details, billing address (processed securely via encrypted payment gateways)
• Travel Information: Origin, destination, travel dates, passenger details
• Technical Data: IP address, browser type, device information, cookies

2. How We Use Your Information

We use your data for the following purposes:

• Processing flight bookings and issuing e-tickets
• Communicating booking confirmations, updates, and customer support
• Personalizing your experience and showing relevant flight deals
• Fraud prevention and security monitoring
• Improving our website and services
• Sending promotional offers (you can opt-out anytime)

3. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all transactions
• PCI-DSS compliant payment processing
• Regular security audits and vulnerability assessments
• Access controls and employee training on data protection

4. Sharing Your Information

We may share your data with:

• Airlines: To process bookings and issue tickets
• Payment Processors: To complete transactions securely
• Third-Party Service Providers: Email services, analytics tools (bound by confidentiality agreements)
• Legal Authorities: When required by law or to protect our rights

We never sell your personal information to third parties.

5. Cookies and Tracking

We use cookies to enhance your browsing experience. You can control cookie settings in your browser. Disabling cookies may affect website functionality.

6. Your Rights

You have the right to:

• Access and review your personal data
• Request corrections or updates to your information
• Delete your account and associated data
• Opt-out of marketing communications
• Withdraw consent for data processing

7. Data Retention

We retain your data for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Booking records are kept for 7 years as per financial regulations.

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect data from minors without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

For privacy-related inquiries or to exercise your rights, contact us at:

📧 Email: [email protected]
📞 Phone: +91 987 794 0431
📍 Address: Punjab, India